Do you know that the insurance CRM software market is estimated between $2.5B (2023) and $10.5B (2024), with projected CAGRs in the 8.5%–10.5% range through the early 2030s? We develop cutting-edge, multitasking insurance CRM software that transforms your chaotic workflow into a well-organized, sophisticated, and intuitive dashboard, helping you complete all your current tasks, from sending renewal notices to your customers to processing analytics and KPIs. Our AI-based CRM solution will enhance your employees’ efficiency and attract new customers. Automating tasks, tracking leads, forecasting sales, and streamlining processes — key benefits of custom insurance CRM solutions, designed and built by Lampa.dev, helping your agency move to the next level.
The system covers the entire customer lifecycle — from lead management to policy renewals and claims management. Premium CRM software for insurance agents enables the agency management of all customer data in one place, while providing personalized responses without losing information through the cracks. In addition, insurance CRM platforms offer other capabilities, including contact management, lead generation, and policy management, while streamlining the entire customer journey, from initial contact to policy renewal.
Impressive, isn't it?
Looking for a custom Insurance CRM solution?
Lampa IT Outsourcing team is the best option for you. Book a free consultation to explore more!
Our IT outsourcing company's job principles are based on mutual understanding and trust. Lampa.dev takes a personalized approach tailored to your unique needs and goals, whether you represent a small business or a large international company. Our team is focused on delivering the most economically efficient and easy-to-implement solutions.As a leading IT outsourcing company, Lampa.dev collaborates closely with partners to incorporate innovative technologies and high-level, smart software solutions into insurance businesses, helping them scale their operations. Our services start by understanding your vision, refining your product strategy, and end by developing high-quality, customizable software solutions tailored to the insurance CRM industry. Whether you are a startup or a leader in your industry, we are ready to provide reliable and scalable custom software solutions to cover your specific needs.We offer our customers a wide range of benefits:
Our team of professionals has been offering CRM services in the insurance field for years. Therefore, we can provide our customers with an experienced individual approach and a full-stack insurance CRM solution development, starting from deep business analysis and ending with high-level maintenance and support.
Speed matters in today’s competitive insurance landscape. We specialize in building MVPs that allow you to validate ideas quickly, launch faster, and gather user feedback early. This approach minimizes risks, reduces costs, and helps you refine features while accelerating your path to a fully functional solution.
We, as professionals, focus on the high-level security of customers and policy data. Our CRM solutions are based on strong security measures and strict adherence to industry regulations, with compliance at every level. Using our CRM software, your agency will earn a high level of trust among your customers.
Our team designs a user-friendly, intuitive CRM, making daily workflows easier for insurance teams. Our expertise extends to seamless cloud deployments and third-party integrations, enabling efficient connectivity with existing tools. As a result, you will get a cutting-edge, scalable AI-based solution.
Our team designs and tests an insurance CRM solution from scratch, incorporating it in your business as well as providing a high-level post-launch support and maintenance, implementing all the upgrades and performance enhancements to your business. Our team helps you adapt to rapid market changes.
We build CRMs that grow with your business. Whether you’re managing a small agency or scaling enterprise operations, our flexible architecture adapts to changing needs. With advanced scalability, your CRM can handle increased workloads, new features, and expanding customer bases.
Our development process is structured and transparent, starting from a comprehensive business analysis and ending with high-level maintenance and post-launch support. Each of the steps is provided by leading specialists with accuracy as soon as possible. Let’s consider these steps in detail.
Discovery and business analysis are crucial phases in the development and implementation of any insurance CRM system. Initially, our team reviews and analyzes your company’s resources and IT infrastructure. Then, we prepare a strategy draft for developing the best insurance agency CRM software. The discovery phase involves understanding the specific needs, challenges, and goals of the business. It requires deep collaboration between stakeholders, including business leaders, IT teams, and end-users, to gather detailed requirements.
UX/UI design and prototyping play a vital role in developing an intuitive and user-friendly Insurance CRM system. User Experience (UX) Design focuses on ensuring that the CRM system is functional, easy to navigate, and meets the needs of its users. The UX design process involves understanding the workflows, pain points, and expectations of insurance agents, brokers, and clients. User Interface (UI) Design, on the other hand, is about crafting the visual aspects of the system, including layout, color schemes, typography, and interactive elements.
The Insurance CRM software development team turns the client’s requirements into code. To present a high-level insurance agent CRM software, developers implement cutting-edge AI-based technologies. After the development process, a QA team tests a product. The testing process of the insurance CRM software verifies the product to identify bugs that negatively impact its functionality, security, and performance.
After the development and testing processes, it’s time to integrate an insurance agent CRM into the company’s infrastructure and prepare it for launch. Deployment makes the CRM system live and accessible to users after development and testing are complete. Our team will implement the CRM without interrupting the daily work processes.
After the insurance CRM software is implemented, we will offer enhancements, paying attention to the latest industry trends, regulatory requirements, and user feedback. We implement continuous follow-up and proactive responses to performance anomalies in the CRM. If your employees or customers encounter any issues, frontline consultants will assist with their requests. Our team will do its best to minimize downtime and issues, making your company a preferred choice among other insurance services.
At our company, we make collaboration simple and effective. Choose the cooperation model that best fits your business goals — each designed to deliver maximum value and flexibility:
Get a fully committed team of top professionals focused solely on building a cutting-edge CRM tailored to your insurance business.
Boost your in-house team with our experts’ skills and experience, ensuring faster progress and higher quality.
Let us handle your CRM development while your team stays in control, with regular demos and updates to keep everything on track.
Set your budget, and we’ll deliver the agreed scope with full transparency and no hidden costs.
Pay only for the work and resources you need, with flexible deadlines and budget control for optimal efficiency.
We know you have questions that you want to ask us. Start by reading the answers to the most common ones. If that doesn't satisfy your thirst for information, contact our manager and ask them for more information.
Yes, modern insurance CRMs can be easily integrated with existing insurance systems. Integrating a CRM solution with exciting insurance systems, including policy administration, claims, billing, and underwriting, provides a company with significant benefits. It’s achieved due to the use of APIs, middleware, or event-driven connectors. This provides smooth data flow, a unified customer view, and minimal disruption to current operations.
Usually, developing a custom insurance CRM software takes from 6 to 12 months, depending on the way of cooperation, complexity, integrations, and regulatory requirements. Our team can offer an MVP with core policy, claims, and customer modules in 3-4 months. However, deployment and integration with other platforms, as well as post-launch maintenance and support, can extend beyond a year.
Yes, contemporary insurance CRM solutions are designed to comply with GDPR and industry regulations, thanks to CRM features such as data encryption, consent management, audit trails, role-based access, and data retention policies. They also align with insurance standards, ensuring the protection of customer data, regulatory reporting, and secure processing across policy, claims, and billing workflows.
Yes, insurance CRM solutions can scale across multiple branches and regions since they are built on cloud-native, multi-tenant architectures. Insurance software supports role-based access, localized compliance, multi-currency, and multi-language capabilities. Centralized data with regional segmentation enables local autonomy to make the software accessible for both global insurance operations and domestic branch networks.
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